Telegraph Travel Awards 2019: terms and conditions

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1. Only participants who complete The Telegraph Travel Awards 2019 survey and who are registered or subscribed to The Telegraph  will be entered into this prize draw to win one of the prizes, as described in the appendix to these terms and conditions below.

2. This prize draw is open to residents of the UK, Channel Islands and the Isle of Man aged 18 years or over, except employees of Telegraph Media Group Limited and its group companies (“Promoter”), their families, agents or anyone else professionally associated with the draw.

3. Details of how to enter form part of the terms and conditions. It is a condition of entry that all rules are accepted as final and that the competitor agrees to abide by these rules. The decision of the judges is final and no correspondence will be entered into. The Promoter reserves the right to modify the Promotion at any time without prior notice.

4. Entries must be submitted via www.telegraph.co.uk/tt-awards and entry is restricted to one per person. Late, illegible, incomplete, defaced or corrupt entries, or entries sent through agencies and third parties, will not be accepted. No responsibility can be accepted for lost entries and proof of sending will not be accepted as proof of receipt. Once submitted, entries cannot be amended in any way.

5. The winners will be drawn at random from all eligible entries received by the closing date. The winners’ names and counties can be obtained by sending a sae to Telegraph Travel Awards Prize Draw Winners, Advertising Marketing, Telegraph Media Group, 111 Buckingham Palace Road, London SW1W 0DT within one month of the closing date of the prize draw.

6. All entries must be received by midnight on Sunday October 6 2019.

7. The winners will be contacted by 5pm on Monday October 28 2019 and will be required to confirm acceptance of their prize by 5pm on Friday November 1 2019. Should the Promoter be unable to contact a winner, or should a winner be unable to confirm their acceptance of the prize within these deadlines, the Promoter reserves the right to award the prize to an alternative winner, drawn in accordance with these terms and conditions. The Promoter may ask the winner to provide proof of age and/or country of residence.

8. 15 winners will each receive one of the holidays, as described in the appendix to these terms and conditions, below. Prizes will be allocated by the Promoter and no negotiation or correspondence will be entered into over the allocation.

9. Each winner must take their prize as one package.

10. The travel prizes exclude travel insurance, food and drink, personal expenditure and incidental costs, other than where mentioned. Where appropriate, it is the responsibility of individual winners to ensure they and their guest has a valid passport and to obtain any necessary visas and vaccinations before travelling. It is the responsibility of the winner to inform the prize provider of any wheelchair or similar access requirements for the winner and/or their companion when taking up the prize, and to adhere to any applicable health and safety guidelines.

11. All elements of the prizes are subject to availability, non transferable and there are no cash alternatives.

12. Winners and guests may be required to participate in publicity on behalf of the relevant prize provider and the Promoter.

13. Entrants’ data will be used for the purpose of administration of this prize draw and in accordance with the permissions granted or withheld at the point of entry.

14. Events may occur that render the prize draw itself or the awarding of a prize impossible due to reasons beyond the control of the Promoter and accordingly the Promoter may at its absolute discretion vary or amend the promotion and the entrant agrees that no liability shall attach to the Promoter as a result thereof.

15. The Telegraph is responsible for the publication and adjudication of the prize draw. Provision of the travel prizes is the responsibility of the relevant prize providers as listed below.

16. These Terms and Conditions are to be interpreted in accordance with English law and any dispute arising out of these Terms or their subject matter is subject to the exclusive jurisdiction of the English Courts.

Promoter: Telegraph Media Group Limited, 111 Buckingham Palace Road, London SW1W 0DT

Appendix – The Travel Prizes

1. A luxury seven-night stay at Jumby Bay Island in the Caribbean worth £73,000

Prize conssits of a 7x night stay for two people in a Private Residence on an all-inclusive basis. This includes three meals a day, all beverages, cocktails and wine by the glass

There is an option to bring two additional guests on the same board basis, but excluding international flights  

Return airport transfers from Antigua to Jumby Bay Island for two people

Open to guests aged 18+

Two return Economy flights from Gatwick to Antigua inclusive of taxes

Subject to availability (O Class Fares must be available or supplement may apply)

Flights are non-transferable

Any upgrades to the flight booking are at the cost and discretion of the winners only

Prize is always subject to availability and blackout dates include

Nov 23rd 2019 – Nov 30th 2019

Dec 17th 2019 – Feb 17th 2020

Apr 10th 2020 – April 13th 2020

Nov 23rd 2020 – Nov 30th 2020

Dec 17th 2020  – 30th Dec 2020

Prize must be booked by June 2020 and travel to be completed by December 2020

There is no cash alternative to this prize and there is no alternative prize if the winner is unable to travel for any reason

The prize is non-transferable and is to be used by the registered prize winner

It is the winner’s responsibility to ensure they have relevant visas and travel insurance for the holiday

Any additional extras not included in the prize must be paid for upon departure at each hotel

2. Six-night curated Grand Tour of Italy with The Dedica Anthology worth £29,000

The prize is for two people on a half board basis (excluding alcohol). It is valid for one year and can only be taken between April 2020-April 2021. The prize cannot be exchanged for money and is non-transferable. The company reserves the right to alter the prize subject to availability of the services. Rome, Florence, Venice stays subject to availability on request.

The Dedica Curated Package, which focuses on either romance, gastronomy, wellbeing or culture, will be limited to €800 per day (includes F&B but not alcohol and experience for 2 people) and is subject to availability of the services. Access to the car is subject to acceptance of the terms and conditions specified by the third-party car rental company. Car insurance is covered by The Dedica Anthology. The model of the car is not specified and is subject to availability. Economy flights included.

3. A 12-night luxury tour of India with Oberoi Hotels & Resorts worth £40,000

Your reservation will be subject to availability. Hence, please make your reservation at least three weeks in advance.

The prize is valid from the day the competition goes online until April, 2020.

Blackout dates apply including the Christmas and New Year period and Easter

Oberoi Hotels & Resorts will be covering the Oberoi Experiences included in the itinerary.

All complimentary meals/experiences at any Oberoi Hotels & Resorts exclude alcoholic beverages.

Any additional extras not included in the prize will be billed to you directly.

Oberoi Hotels & Resorts will provide two air tickets for the winners from London to New Delhi and air tickets/ transfers to all the other destinations part of the itinerary.

4. A luxury stay at Sugar Beach, A Viceroy Resort with Kuoni worth £30,000

The prize is valid for stays January 2020 – January 2021 (excluding key blackout dates) subject to availability. Blackout dates as follows: January-March inclusive, November-December inclusive and UK school holidays (half terms, Easter and summer). Full board is inclusive of daily meals at all restaurants at the hotel, a daily re-stocked minibar and room service, including house spirits, beers and wines and soft drinks (premium wine, champagne and imported water not included, room service delivery charge also applies)

Full travel terms and conditions available at www.kuoni.co.uk/terms-conditions

5. The ultimate expedition to the Arctic with Natural World Safaris worth £25,000

Includes: Home to Heathrow Airport transfers (within 75-mile radius of Heathrow), Business Class flights London – Longyearbean – London (via Oslo), 9-,10- or 11-day small ship expedition*, all meals and house drinks on board, on-board activities and excursions, airport transfers, pre- and post-night at Radisson Blu Polar Hotel in a 1-bedroom suite with balcony and panorama fjord or sea view, 2 fine-dining dinners and 1 excursion while in Longyearbyen, NWS Polar Gear Package and 1 pair of binoculars per couple.

Excludes: Any additional meals and drinks in Svalbard, premium drinks on board, gratuities, personal items, visas.

*Valid for selected departure dates from April 2020 – August 2020 based on ship availability at time of reservation (excludes specialist-led departures dates). Must be reserved within 30 days of prize announcement. Not exchangeable for cash. NWS standard booking terms and conditions apply (attached).

6. A 13-night Malaysian journey with YTL Hotels and Kuoni worth £25,000

This gift certificate is valid for 1 year from November 1 2019

Inclusions:

General

Ground transfers to and the airport and between properties are included

Internet access

All meals are inclusive of coffee, tea and drinking water only

Pangkor Laut Resort

7 nights accommodation for two adults in one Estate

Daily breakfast, lunch and dinner in the luxury of your estate or any of the restaurants on the resort (except Fisherman’s Cove)

1 x Ultimate Spa Experience couple spa treatment at Spa Village Pangkor Laut

1 x Sunset Cruise

1 x Chef’s Kitchen Experience

Speedboat transfers

The Majestic Hotel Kuala Lumpur

2 nights accommodation for two adults in one Straits Room (Tower Wing)

Daily breakfast, lunch and dinner at any of the restaurants on-property

1 x Malaya Golden Chersonese couple spa treatment at The Majestic Spa

Cameron Highlands Resort

2 nights accommodation for two adults in one Deluxe Room

Daily breakfast, lunch and dinner at any of the restaurants on-property

1 x The Semai couple spa treatment at Spa Village Cameron Highlands

1 x Signature Picnic Experience for two adults

1 x Jim Thompson Mystery Trail for two adults

The Majestic Malacca

2 nights accommodation for two adults in one Deluxe Room

Daily breakfast, lunch and dinner at The Mansion at The Majestic Malacca

1 x Peranakan Signature Experience couple spa treatment at Spa Village Malacca

1 x Guided Historical Walk with our resident historian

1 x Kristang Culinary Journey

All activities, spa treatments and dining experiences are subject to availability and weather conditions

Advance booking of at least 1 month is necessary. Please contact YTL Hotels Travel Centre at +603 27831000 or email travelcentre@ytlhotels.com.my to make reservations

This gift certificate is only applicable on space availability and not valid during peak and festive seasons as well as on public holidays /unless otherwise stated

This voucher is not exchangeable for cash

All other incidentals during the stay are to be settled by the guest upon check-out

There will be no additional extension to this gift certificate’s validity once it has expired

Room rates are subjected to government tourism tax (“Tourism Tax”) of MYR10 per room per night. The Tourism Tax will be charged at the hotel and payment to be made upon check-out. It is mandatory to produce MyKad and/or MyPR and/or other relevant documents upon check-in for registration for identification of nationality and citizenship purposes.

https://www.kuoni.co.uk/terms-conditions

7. The ultimate seven-night detox programme in Spain at SHA Wellness Clinic with Healing Holidays worth £35,000

The prize includes:

Two return economy flights between London and Alicante, courtesy of Healing Holidays

Return transfers between Alicante Airport and SHA Wellness Clinic, courtesy of Healing Holidays

A seven-night Detox Health Programme at SHA Wellness Clinic for two people, including:

General health examination

Initial laboratory test

Oxytest to determine the level of oxidation in the body

General medical consultation at the beginning and at the end of the programme

Revitalising medicine consultation

Derma-aesthetic consultation, with the most advanced technology for the non invasive diagnosis

1x session of lung detox nebulization

1x dietary supplement SHA Detox or Bio Slim by SHA

Consultation with an expert on nutrition and natural therapies

Nutrition plan

Natural therapeutic drinks, according to the prescription

Nutritional follow-up during the stay

Personalised health plan

1x healthy cooking group class at The Chef’s Studio

1x book “The SHA Recipes to Live Longer and Better” or 1x tea from SHA Tea Collection

Traditional chinese medicine consultation, according to the prescription: acupuncture, laser acupuncture or moxibustion

1x traditional chinese medicine treatment session, according to the prescription

2x colon hydrotherapy sessions

Energy health assessment with bioenergetic mapping and evaluation

2x energy health treatments, according to prescription

1x Dermio Care session, negative ions therapy

3x hydroenergetic detox cure treatments, consisting of hydroaromatherapy, fitomudtherapy and hydrojet

2x SHA Detox massages

1x detoxifying seaweed wrap

2x lymphatic drainage massages

1x ginger therapeutic compresses session

1x pressotherapy session

Access to the Hydrotherapy Circuit, according to the prescription (sauna, Roman baths, Turkish baths, cold plunge pool, hydrotherapy pool, lap lane, foot baths, bithermal showers, ice fountain, therapeutic water jets)

Access to group activities: talks, holistic activities, training and physical conditioning sessions, walks and healthy cooking classes, among others

One treatment per person from SHA Wellness Clinic’s Cognitive Development Unit

A seven-night stay at one of the SHA Residences for two people sharing on a full board basis

Winners must be at least 12 years of age

Flights are non-transferable

Any upgrades to the flight booking are at the cost and discretion of the winners only

Prize is subject to availability and must be redeemed by June 2020

Blackout dates apply, including Easter Week 2020 and May 2020. Additional blackout dates may apply.

Experience cannot be resold, re-auctioned or transferred

The przie cannot be combined with any other promotions

There is no cash alternative to this prize and there is no alternative prize if the winner is unable to travel for any reason

The prize is non-transferable and is to be used by the registered prize winner

It is the winner’s responsibility to ensure they have relevant insurance for the holiday

Any additional extras, -wellness & clinic treatments, taxis to activities outside the Wellness clinic, and room & confort services, phone calls- not included in the prize must be paid for upon departure

8. A five-night villa holiday for up to 14 adults in Croatia with Losinj Hotels worth £42,000

Valid between 28.04.2020-20.06.2020. / 21.09.2020-02.11.2020. Other blackout dates may also apply.

Dates are subject to villa availability, on request basis.

International flights are not included within the prize offer.

Voucher issue will be subject to the terms and conditions of the issuer. Prize must be redeemed at one time in one event, and must be booked at least 30 days in advance.

Stays cannot be split into different shorter stays.

The prize is non-changeable once booked.

Any amendments made by the prize winner after the booking is confirmed may be subject to administrative charges levied by the supplier. Any such charges will be the responsibility of the winner.

The winner and their guests must travel together at all times.

Winners must arrange their own travel insurance, visas and valid passports.

The prize winner and their party (where applicable) are responsible for and must comply with any health advice / regulations / inoculations / vaccinations required by the destination country or recommended by their health professional. Any associated costs for this are the responsibility of the prize winner and their party (where applicable).

The prize includes five nights’ accommodation with daily breakfast and private transfers from selected European airports (Pula, Rijeka, Zadar and Zagreb).  

The prize excludes any flights, additional meals, drinks, excursions, attractions, treatments, gratuities, personal expenses not expressly stated as included in the prize.

Any such additional costs and arrangements will be charged as taken.

It is the responsibility of the winner to inform the prize providers of any wheelchair or similar access requirements for the winner and/or their companion/s when taking up the prize.

This offer is not transferable and non-refundable.

No cash, refund or other alternatives are available.

By entering, you agree to be bound by all the rules of the competition/promotion.

Additional nights can be extended subject to availability and on standard villa rates.

All other additional costs, any tax that may apply and extras will be charged and are to be settled prior to departure.

No purchase necessary to enter.

The prize as described is available on the date of publication.

9. An eight-night luxury safari in South Africa and Zimbabwe with Scott Dunn worth £35,000

The prize is for two people staying for eight nights at The Twelve Apostles Hotel, Bushman’s Kloof Hotel, Matetsi Victoria Falls Hotel

Hotel availability to be confirmed at time of booking

The prize includes bed and breakfast for 2 nights at The Twelve Apostles, 3 nights full board at Bushman’s Kloof, 3 nights full board at Matetsi Victoria Falls in a Matetsi River Lodge Suite

The prize includes two economy class seats on designated international flights from London – Cape Town and Victoria Falls – London (via Johannesburg)

The prize includes two economy class seats on designated international flights from Cape Town to Victoria Falls

The prize also includes car hire in South Africa and shared airport transfers between Victoria Falls Airport and Matetsi Victoria Falls

The prize also includes the following additional experiences: one dinner for two at The Twelve Apostles, two spa treatments and a special dinner for two at Kadoro at Bushman’s Kloof and a scheduled guided walking tour of Victoria Falls including high tea at the Victoria Falls Hotel for two

Black-out dates apply, including: 21 Dec 2019 – 10 Jan 2020

Additional guests can be added to the trip at a cost (if availability allows)

Dates over Christmas, New Year, Easter and other school and public holidays are excluded

Prize is subject to availability

Prize must be taken, and travel completed by 31 October 2020.

No cash alternatives apply

Travel insurance is not included

Any additional extras not included in the prize must be paid for upon departure

10. A two-week luxury family holiday at Hillside Beach Club in Turkey worth £25,000

One winning entrant will win a 14-night stay for a family of four at Hillside Beach Club,Turkey. The prize includes full-board accommodation based on two adults and two children sharing a Superior Family Room. Full-board accommodation includes breakfast, lunch and dinner at the main restaurant, dinner in the à la carte restaurants (reservations required), selected drinks at the main restaurant with meals only, including bottled water on the table, wine and beer.

The prize does not include travel between the winner’s home and the UK-based airport, travel insurance, visas, personal expenditure or incidental costs. Additional incidentals must be settled on check-out.

It is the responsibility of the prize winner to ensure they have a valid passport and travel insurance and obtain any necessary visas for their trip.

The prize must be taken during the 2020 season (13 April 2020 – 1 November 2020), and the dates are subject to availability.

Preferred dates must be submitted with at least 30 days’ notice. Booking is to be made in advance by emailing or calling feelgood@hillsidebeachclub.com. 00 90 362 30 30 depending on the availability. Our reservations specialists will get back to you regarding the requested period.

Date / guest amends are not permitted following confirmation of the booking.

The prize has no cash value and cannot be sold, transferred, exchanged for cash or an alternative holiday, or combined with any other offer, promotions or discount.

11. A 14-day adventure on the trail of snow leopards in India and Ladakh worth £28,000

General terms and conditions can be found here: https://voygr.com/terms-conditions/

Specifically applicable to the contest winners: The prize-winning tour dates must be in-line with a previously scheduled snow leopard expedition departure on which 2 spots are available. A tour cannot be scheduled independently or outside the dates of scheduled tours. The tour must be redeemed between February & April 2020. Hotel black-out dates may apply based on availability.

12. A 16-day tour of India’s finest cities, palaces, temples and wildlife with Taj Hotels and Ampersand Travel worth £40,000

A 16 day itinerary to Delhi, Jaipur, Jodhpur, Mumbai, Kanha National Park, Madhya Pradesh, Chennai and Hyderabad for two people with international and domestic flights, guiding and ground handling provided by Ampersand Travel and accommodation provided by Taj Hotels for two people sharing a Double Bedroom at the best room category available on a bed and breakfast basis, including one dining experience at each property and daily safari drives provided by Taj Hotels as follows:  

Taj Hotels:

2 x nights at Taj Palace, New Delhi – comp bed and breakfast basis and one dining experience

2 x nights at Rambagh Palace, Jaipur – comp bed and breakfast basis, one dining experience and a Heritage Walk

2 x nights at Umaid Bhawan Palace, Jodhpur – comp bed and breakfast basis and one dining experience

2 x nights at Taj Mahal Palace, Mumbai – comp bed and breakfast basis, one dining experience and a Heritage Walk

3 x nights at Banjaar Tolar, Kanha National Park – comp Jungle Plan basis and x 1 game drive per person per day on a complimentary game drives

2 x nights at Taj Connemara, Chennai – comp bed and breakfast basis, one dining experience

2 x nights at Taj Falaknuma Palace, Hyderabad – comp bed and breakfast basis, one dining experience and a Heritage Walk

This prize is subject to availability.  Black out dates apply including all hotels during Christmas and New Year period (2019) and Easter 2020. Specific black out dates apply as follows to – Taj Mahal Palace, Mumbai 1 – 10 December 2019, Rambagh Palace, Jaipur 20 – 27 January 2020, Taj Palace, New Delhi 10 – 20 September 2019, 1 – 10 October 2019, 26 January 2020, 28 – 29 February 2020

Ampersand Travel:

International Return flights from London to India (London to Delhi and Hyderabad to London) for two people in Economy to the value of £600 per person*

Domestic flights for two people from Delhi to Jaipur  / Jodhpur to Mumbai / Mumbai to Jabalpur / Raipur to Chennai / Chennai to Hyderabad

Airport / hotel transfers

Sightseeing, entrance and park fees

Prize is subject to availability

Prize must be booked by 30 November 2019 and travel to be completed by 31 May 2020

No cash alternatives apply

The prize is non-transferable and is to be used by the registered prize winner

All complimentary meals / experiences at any of the Taj properties exclude alcoholic beverages

Travel insurance is not included  

Tourist Visas to India are not included

Any additional extras not included in the prize must be paid for upon departure at each hotel

The prize does not include expenses of a personal nature and tips at hotels, restaurants or for drivers.  This includes any suggested drinks, lunch or dinner outside of board basis specified above

*If the winner would like to upgrade their flights, or the flights are more than £600 pp, they must pay the difference in cost

13. A five-night luxury stay at Dromoland Castle in Ireland with Preferred Hotels & Resorts worth £25,000

Prize includes:

5 nights in The Brian Boru Suite at Dromoland Castle with a full Irish breakfast every morning

Private return chauffeur transfer to Shannon Airport

Champagne afternoon tea for 2 people

Dinner for 2 at The Earl of Thomond Restaurant

Spa treatment for 2 at The Spa at Dromoland

Daily golf for 2 people on the 18-hole championship course, including golf clubs and buggy

T&Cs:

Redemption dates are upon request and valid subject to availability

The prize must be redeemed before November 2020

Blackout dates include but are not limited to bank holiday weekends and Christmas and New Year’s Eve

Accommodation must be booked at least one month prior to arrival in order to coordinate the prize

The prize is for 2 adults

There is no cash alternative to this prize

The prize is non-transferable and is to be used by the registered prize winner

The winner must be aged 18 years or over

Travel insurance is strongly recommended

14. The ultimate 15-day river cruise through France worth £25,000

The winning entry will enjoy an all-inclusive river cruise for two (as per brochured inclusions)  aboard Uniworld’s 15-day A Portrait of Majestic France on the S.S. Joie de Vivre and the S.S. Bon Voyage (combining Uniworld’s 8-day Paris & Normandy and 8-day Brilliant Bordeaux river cruises) in a stunning Suite. The winner can choose any 2020 departure based on availability at time of booking, subject to blackout periods. Prize includes cruise accommodations, transportation from London St. Pancras International to Paris Gare du Nord on Eurostar in Premium Business, transfers to and from the ship, and return TGV rail travel between Paris and Bordeaux. Travel between stations in Paris is not included. The prize has no cash value and is non-transferrable. Blackout periods include all departures in May, June and September.  The prize cannot be combined with any other offer and is valid for 12 months from 01 November 2019.

15. A six-night luxury break at Kudadoo Maldives Private Island and Hurawalhi Maldives worth £26,000

Guests are required to pay US$6 per person per night Green Tax and all personal incidental expenses to the Resort, upon checkout. Please request your reservations in advance by email to: reservations@kudadoo.com. This Gift Voucher is not transferable, not refundable, has no cash value, is not valid during holidays or Resort blackout dates, expires on November 30, 2020, and must be presented to your Butler upon check-in.

Black Out Dates Reservations will be confirmed subject to availability. The following blackout dates apply:

24/12/2019 – 05/01/2020

08/04/2020 – 13/04/2020

20/04/2020 – 24/04/2020

Anything Anytime Anywhere Experience:

Included in the package: All Meals, Destination dining, Beverages, Spa Activities and excursions that are provided by Kudadoo Private Island as well as meals and beverages at Kashibo Restaurant and Canneli Restaurant at Hurawalhi Island Resort.

Not Included in the package: Owners Cellar selection of Champagne and Wines, Any Ultra-Luxury products and services not on the menus and requested by guests, 5.8 Undersea Restaurant at Hurawalhi Island Resort and Wedding Ceremony’s and Renewal of Wedding Vows.





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